Will postal delivery arrive within the stated deadline?

Answer

The stated deadline refers to when we complete shipment procedures, not guaranteed arrival by post.

Delivery therefore takes place after translation is complete. Please understand this in advance.

Example: Apply on Mon 11/10 for delivery within 5 business days ↓ Translation completed and PDF delivered on Mon 11/17 ↓ Postal shipment is then arranged. *Typically arrives within 2 days

We ship domestically by Letter Pack. Delivery is usually the day after shipment or the day after that. *Actual delivery may vary depending on the destination and weather conditions.

For details, please see the Japan Post delivery days page: https://www.post.japanpost.jp/send/deli_days/index.html

We also ship internationally via EMS or FedEx. Fees vary by destination, so please let us know when you inquire if you need international shipping.

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Deadline Business days are counted from the next business day, except same-day delivery.
Deliverables If you choose translation only, the translator name, signature, and company seal are not included.
Delivery format
Up to 10 files · 10 MB each · 20 MB total Over 20 MB, please send files in separate emails to staff@gentsu.jp

Your personal information will be used only to respond to your inquiry and will not be shared with third parties.

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